You'll learn how to: Open the audit log to see exactly who did what in your workspace.
Time: 30 seconds to find. Spend longer reading depending on what you're auditing.
Prereqs: You're an Owner or Admin. Members don't see the audit log.
Steps
- Open Settings (gear icon, bottom-left).
- Click the Team tab.
- Scroll to the Team Audit Log panel (third panel down).
The panel shows a chronological feed of every owner / admin action, most recent first.
What's logged
- Team changes: invites sent / accepted / cancelled, members removed, role changes (member -> admin, admin -> owner, demotions).
- Workspace settings: sharing policy changes, 2FA / SSO toggles.
- Bulk operations above a threshold: bulk delete of many records, bulk merge, bulk re-assignment.
- Integration changes: which integrations admins enabled / disabled.
- Pipeline / methodology changes at the workspace level (e.g. an admin added or removed a pipeline).
Each entry shows:
- Who did it.
- What they did.
- When (timestamp).
- For bulk operations: the scope (e.g. "deleted 47 contacts").
What's NOT logged
- Individual record edits (e.g. someone updating a contact's email). Those live on the contact's own activity timeline.
- Read-only actions (viewing a record, exporting CSV).
- Member-level actions that don't affect the workspace at large.
If you need a stricter audit, contact support about enterprise audit logging options.
Filter the log
The log supports basic filters:
- By teammate: see only one person's actions.
- By action type: invites only, role changes only, etc.
- By date range: useful for post-incident review.
Export the log
For compliance review:
- Filter the log to the relevant scope.
- Click the Export action (typically in the panel header).
- The log exports as CSV with all visible columns.
Common use cases
- Onboarding new admin: review the last 30 days of admin actions to give them context.
- Compliance check: quarterly review of who has access, who changed sharing policies, who removed records.
- Incident response: someone deleted contacts they shouldn't have; the log shows exactly who, when, and how many.
- Trust restoration: after a role-change snafu, the log proves the timeline.
If something goes wrong
- Symptom: "Audit Log panel isn't there." → Fix: You're not an admin or owner. Members don't see it.
- Symptom: "Log is empty for our workspace." → Fix: New workspaces have no entries yet. The log fills as actions accumulate.
- Symptom: "Export button is missing." → Fix: Export may be limited to higher-tier plans. Check Settings > Account for your plan's feature list, or contact support.
- Symptom: "I can't find a specific action I know happened." → Fix: Use the filters. Member-level actions (e.g. a member editing a contact) won't appear because the audit log is admin / owner actions only. For per-record history, open that record's activity timeline.
Related: Team and workspace | Settings, tab by tab | Promote a teammate to admin.