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Home / Wiki / Contacts & Data Quality

Enrich a single contact

Updated May 2026

You'll learn how to: Fill in missing data on one contact with one click, using a small number of credits.

Time: 30 seconds to trigger. Results return in 1-2 minutes in the background.

Prereqs: The contact has at least one identity (name + email, or LinkedIn URL). With no identifier the enrichment can't find them.

Steps

  1. Open Contacts and click the contact row to open their profile.
  2. Find the Enrich action on the profile. Common locations: in the toolbar at the top of the profile, or as an inline action next to empty fields.
  3. Click Enrich.
  4. A confirmation shows the credit cost (typically 1 credit for LinkedIn enrichment, 3 for Full Research).
  5. Confirm.
  6. The enrichment runs in the background. The profile shows a loading state on the relevant fields.
  7. When it completes, filled-in fields update inline. Empty fields that couldn't be resolved stay empty.

What gets filled in

Depends on the enrichment option, but typically:

  • Job title and headline (from LinkedIn).
  • Company name and domain (resolved from email or LinkedIn).
  • Location.
  • Profile photo (if available).
  • LinkedIn URL (if it could be discovered from email).
  • ICP fit score (recalculated after enrichment).

Existing non-empty fields are NOT overwritten. Enrichment only fills empty fields.

Why credits

External providers (LinkedIn data, email finders, company-domain resolvers) charge per query. Nynch passes the cost through as 1 to 3 credits per enrich. Credits come with your plan; you can also top up.

Bulk enrichment

If you're enriching more than 5 contacts at a time, use the bulk action instead. Open the Contacts table, tick the rows, bulk toolbar → More → Enrich. See Bulk actions guide.

Re-running enrichment later

You can re-enrich a contact any time. Useful when:

  • A few months have passed and their LinkedIn likely has new info.
  • You just connected an email account that has signature data Nynch can mine.
  • The original enrichment was Quick Scan and you want Full Research now.

Re-running uses fresh credits each time.

If something goes wrong

  • Symptom: "Enrich button is greyed out." → Fix: The contact has no identifier. Add at least one: email address OR LinkedIn URL. Then re-try.
  • Symptom: "Enrichment completed but no fields changed." → Fix: Either every field was already filled (nothing to fill), or the provider couldn't find the contact. The profile shows a small "enriched at X" timestamp with a "no new data" note when this happens.
  • Symptom: "I don't have enough credits." → Fix: The confirmation dialog shows the cost. Either run on fewer contacts (single instead of bulk), or top up credits via Settings → Account.
  • Symptom: "Enrichment overwrote a field I had set manually." → Fix: This shouldn't happen. Enrichment is additive on empty fields only. If a non-empty field got overwritten, check the contact's activity timeline for what actually happened; one common cause is a CSV import with Update Existing strategy running on top of the enrichment.

Related: Find an email address for a contact | Check your AI credits balance