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Hand a campaign contact to Grok Bot

Updated August 2026

You'll learn how to: Pause an enrolled contact on a unique Grok Bot job, choose which agent inside Grok Bot receives it, and resume the cadence when that agent writes back.

Time: About 5 minutes after Grok Bot is connected.

Prereqs: Create a new outreach campaign. Grok Bot or Grok Cloud connected as inbound MCP in Settings, AI & MCP.

Steps

  1. Connect Grok Bot in Settings → AI & MCP. Paste the MCP endpoint only, then finish browser sign-in. The bot must stay on public HTTPS.
  2. Click Nurture → Campaigns, then edit or create a campaign.
  3. Add a step and set Action Type to Hand off to Grok Bot.
  4. Open Send to Grok agent and pick the agent from your Grok Bot sidebar, COS, Content, Demand, Revenue, and the rest. Those names are listed even before Grok Bot publishes its team. Campaign steps only hand off to Grok Bot. Connector names and other hosts stay out of this list. Use Any Grok agent if you do not want to name one. Type a Grok Bot sidebar name if it is not listed yet.
  5. Open Brief template and pick the job, or write the Brief yourself. This is required. Every brief must end with a WRITEBACK block. Nynch reads that block, not the prose.
  6. Save and activate the campaign, then enrol contacts.
  7. When a contact hits this step, Nynch shows Waiting on Grok Bot and queues one job for that person.
  8. The chosen Grok agent lists jobs with list_campaign_jobs (pass its sidebar name so assigned jobs are included), starts with start_campaign_job, does the brief with existing contact tools, and finishes with complete_campaign_job. Unassigned jobs (Any Grok agent) are visible without that name. Have Grok Bot call publish_grok_team if you add a new sidebar agent and want that name stored too.

What happens on write-back

  • done: Nynch writes a contact note, stores the WRITEBACK fields it can trust, and the campaign moves to the next step.
  • waiting: The step stays paused. The job parks with a next check date. The agent is not held live. When that date arrives, the job shows up again. Waiting cannot last more than 21 days. After 21 days the wait is dead even if nobody listed jobs, Resume appears, and resuming fails that parked job so it cannot lock the step again. Today may still show the leftover pending card until a list closes it.
  • failed: The error is stored and the wait is released so the sequence does not sit forever. The campaign does not move to the next step. Resume appears so you can continue when you choose. A leftover failed job does not keep the wait locked, show Waiting on Grok Bot, or queue that same Grok step again.
  • You cannot Ban or skip an open wait from Today, and you cannot Resume it. The enrollment card hides Resume, and Nynch refuses both Resume and a direct status change while the job is still pending, in progress, or waiting.

If something goes wrong

  • Symptom: The agent you want is not in the list. → Fix: Type the sidebar name. The known Grok Bot agents are already listed. publish_grok_team only adds names that are not already there.
  • Symptom: The contact stays on Waiting on Grok Bot. → Fix: Nynch cannot start Grok Bot. Give the standing agent an instruction to check list_campaign_jobs.
  • Symptom: The wrong agent picked up the job. → Fix: Choose a specific sidebar agent in the step, and have that agent pass its name when listing jobs.

FAQ

Q: How do I hand a campaign contact to Grok Bot? Add a Hand off to Grok Bot step, pick the Grok agent, choose a brief template or write the brief, and enrol contacts. That agent completes the job over inbound MCP.

Q: Can I hand a campaign step to Claude, ChatGPT, or Viktor? No. Campaign steps only hand off to Grok Bot. Other hosts can still connect in Settings for Assist and CRM.

Q: What do I need before I start? Grok Bot or Grok Cloud connected as inbound MCP, and a campaign you can edit.

Q: How long does this take? About 5 minutes after Grok Bot is connected.

Q: Why is the contact still waiting? Nynch cannot ping Grok Bot. The standing agent has to list open jobs and complete them.

Related: Create a new outreach campaign | Add contacts to a campaign.