Nynch Listener free tier and limits

You'll learn how to: Understand Listener's free tier limits and what happens when you go beyond them.

Time: 3 minutes.

Prereqs: Nynch Listener installed.

Free tier summary

Nynch Listener is free to use. Your free recordings include:

• 70 minutes per recording (always free for each recording).
• One grace recording up to 120 minutes (2 hours, once per user).
• Beyond that: bring your own Deepgram API key (free Deepgram account gives $200 credit).

What counts as "talking time": Only the actual speech in your recording counts toward the limit. Pauses, silence, and time when you click Pause do not count.

How the limits work

Recordings up to 70 minutes

Every recording up to 70 minutes of speech is free.

Examples:

• 45-minute sales call. ✓ Free.
• 60-minute customer meeting. ✓ Free.
• 70-minute board meeting. ✓ Free.
• 71 minutes of speech. ✗ Over limit (see below).

You get unlimited free recordings under 70 minutes.

One grace recording up to 120 minutes

You get one free pass to record up to 120 minutes (2 hours) of speech per user account.

Example:

• You've been using Listener for weeks and most recordings are under 70 minutes.
• One day you record a 100-minute workshop. That's your grace recording. Free.
• The next time you need a recording over 70 minutes, you must add a Deepgram key.

The grace recording is one per account, not per device. If you have Listener on two devices, you still only get one grace recording across both.

Recordings over 120 minutes (without a Deepgram key)

If you try to record a meeting that exceeds 120 minutes and you haven't added a Deepgram key, Listener stops recording after 120 minutes and shows a message.

You have two options:

1. Add your own Deepgram API key. See Add your own Deepgram key. A free Deepgram account gives you $200 credit, which covers many hours of transcription.
2. Split the meeting. Stop the current recording (after 120 minutes), start a new recording for the remainder, and re-join the call (for remote calls, this means unmuting and reconnecting audio to Listener).

What's included with Listener free

• Recording (no bot joins the call).
• Upload to Nynch.
• Transcription via Deepgram Nova-3 (high-accuracy transcription engine).
• Speaker diarization (who said what).
• AI analysis (summary, action items, key points).
• Storage in People > Meetings (unlimited).

All of this is free up to your minute limits.

What happens when you add a Deepgram key

If you paste your own Deepgram API key into Listener, all transcription uses your Deepgram credits instead of Nynch's free tier.

Benefits:

• Unlimited recording length (no 70-minute or 120-minute cap per recording).
• You control your spending (Deepgram free tier gives $200/month credit).
• Your key is stored locally on your device, never sent to Nynch.

To add a key: See Add your own Deepgram key.

Billing and costs

Nynch Listener is always free to use. You only pay if you choose to bring your own Deepgram key, and even then you pay Deepgram, not Nynch.

Deepgram's pricing:

• Free tier: $200 credit per month (usually enough for 50-100 hours of transcription depending on audio quality).
• Paid tier: $0.59 per hour of transcription after you exhaust the free credit.

Most users never exceed the free tier.

Checking your usage

To see how many minutes you've used:

1. Open Listener.
2. Click Settings (look for a gear icon).
3. Look for a Usage or Account section showing minutes used and remaining grace.

If something goes wrong

• Symptom: "I recorded a 75-minute call and Listener says it's over my limit." → Fix: Remember that only talking time counts, not silence or pauses. If you paused during the call, the actual speech time may be under 70 minutes. Check the final upload confirmation. If the speech really was 75 minutes and you've already used your grace, add a Deepgram key to lift the limit.
• Symptom: "I just used my grace recording on a 100-minute meeting. What do I do now?" → Fix: Add a Deepgram API key. See Add your own Deepgram key. A free Deepgram account ($200 credit) will handle your future recordings.
• Symptom: "The app stopped recording at 120 minutes mid-meeting." → Fix: You hit the free-tier cap. Listener uploads the 120-minute recording you already have. If you need to record the rest of the meeting, add a Deepgram key first, then start a new recording for the remainder. If it was a one-time long meeting, ask your workspace admin if they can extend your grace.
• Symptom: "I added a Deepgram key. Does my old free-tier limit still apply?" → Fix: No. Once you add your Deepgram key, all new recordings use your Deepgram credits. The 70-minute and 120-minute free-tier limits no longer apply. You can record for as long as your Deepgram credit lasts.
• Symptom: "How much Deepgram credit will my recordings use?" → Fix: Deepgram charges $0.59 per hour of transcription. A 60-minute recording typically costs about $0.60. A free Deepgram account ($200 credit) covers roughly 300+ hours of transcription, so most people never run out.

Next steps

• If your recordings are under 70 minutes: You don't need to do anything. Keep using Listener for free.
• If you need longer recordings: See Add your own Deepgram key.
• To track usage: Open Settings in Listener and check your minute counter.

Related: Add your own Deepgram key | Record your first meeting | Install Nynch Listener.