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Welcome to Nynch

You'll learn how to: Recognise every area in Nynch by name, understand the two modes the app switches between, and know which screen to open for any task you're about to do.

Time: 10 minutes. Skim once now, then come back when you need to find something specific.

Prereqs: A Nynch account. You've signed in at least once.

The one idea that makes Nynch click: two modes

Nynch runs in two modes, and the left sidebar changes depending on which one you're in. You switch between them with the Implement / Strategy toggle at the bottom-left of the sidebar.

  • Implement (the toggle calls it "Daily workflows"): your day-to-day operating screens. This is where you spend almost all your time: working your list, your people, your pipeline, your messages.
  • Strategy (the toggle calls it "GTM setup"): your foundations. Who you help, what you sell, how you position yourself. You set these up once, then revisit them occasionally.

If a screen you remember has "disappeared", you're almost always just in the other mode. Flip the toggle and it comes back.

The left sidebar never moves. The centre of the screen updates as you navigate. The right side is reserved for context: the person or deal you've opened, or a chat with Assist.

Implement mode, item by item

This is the default sidebar you see when you sign in.

Today

Nynch's home screen. It opens automatically when you sign in. Two views across the top:

  • Flow: a card-by-card feed of the people, meetings, and signals that need your attention right now. Think "what should I do today".
  • Actions: your weekly activity grid for setting targets and logging what you did.

Filter chips across the top (Next Steps, Leads, Rhythm, Approvals, Activity, Meetings) narrow the feed to one type of work.

Today Flow showing cards of people, meetings, and signals

People

Your relationship base: everyone Nynch knows about, plus every conversation you've had with them. Tabs across the top:

  • Messages: a unified inbox with Email, LinkedIn, and Templates sub-tabs.
  • People: the working table of every contact. This is where you bulk-edit, merge duplicates, run enrichment, and assign people to rhythms or campaigns. Tick two or more rows and a bulk-action toolbar slides up from the bottom.
  • Companies: the same table view for organisations.
  • Meetings: every meeting Nynch captured from your calendar, with prep notes and AI briefings.
  • Activities: a log of recorded touches (calls, notes, logged actions).

Nurture

Your relationship rhythms: how often you want to stay in touch with each person, and who's overdue. The Network Activity Planner shows touchpoints due over the next 30, 60, or 90 days. From here you also reach Sort (sort people into rhythms card by card), Create (build a new rhythm), Campaigns, and Email.

If Revenue is "who am I closing", Nurture is "who am I staying close to".

Prospect

Where you start new relationships. Nynch keeps one queue of high-fit people ready, drawn from your Ideal Client Profile, which you work from the Chrome extension. Tabs: Queue, Partners, New Opportunity. This is the place to review accepted and inbound connections before routing them into Nurture.

Engage

Your LinkedIn engagement screen. It surfaces people going quiet, posts worth reacting to, and engagement signals across your network. Tabs: Engage (react to what's happening) and Write (draft your own posts).

Revenue

Your opportunity pipeline. Every active deal lives here as a card on a kanban board, organised into stages (Engaged, Call, Proposal, Agreed). Click a card to open its full canvas (stakeholders, fit, proposal, AI predictions). You can also switch pipelines, open Reporting, or flip to Orbit View. Add a new deal with + New Opportunity.

Assist

Your AI co-pilot. Ask it natural-language questions about your network, get email and LinkedIn drafts, run a workflow (Build A Deck, Map Key Account, Plan An Outreach, and more), or type / for commands. Assist has full access to your data and learns what you want over time. If you can't find something in Nynch, ask Assist first.

Academy

Guided training: courses and a community feed for getting more out of Nynch. Tabs: Courses, Community, Calendar, Manage. This is content, not tooling.

System Admin

Workspace-level administration. Only relevant if you manage the account for a team.

Strategy mode, item by item

Flip the bottom-left toggle to Strategy. The sidebar changes to your foundations:

  • Strategy Coach: describe your business in plain language and the coach turns it into a Strategy Map you can approve into the tabs below.
  • What problem do you solve?: your core problem statement.
  • Ideal Client Profile: define who you sell to. These ICPs drive scoring on every contact and feed the Prospect queue.
  • Services & Pricing: what you sell and for how much. Feeds the deal-creation form.
  • Manifesto: your positioning and point of view. Shows up in AI-drafted outreach, proposals, and shared rooms.
  • Launch Kit: assets for taking your offer to market.
  • Coaching: AI-guided coaching canvases for common sales situations (meeting prep, pipeline review, win-loss, and more).

Assist and Academy appear in both modes, so you can reach them wherever you are.

Settings and the top bar

Settings lives behind your avatar (top-right). Click your name, then Settings. The tabs cover everything that isn't day-to-day work: Account (subscription, restart onboarding), Profile, Skills, Superbrain, Sales, Notifications, Integrations (Chrome extension, Zapier, webhooks), Email & Calendar, Tracking, and more.

The same avatar menu also has Get Paid and Sign Out.

Other top-bar icons: a sparkle for What's New, a bug icon to report an issue, and a moon/sun to switch light and dark theme. The floating green sparkle button in the bottom-right corner opens Assist from anywhere.

Where to start when you're new

In rough order of payoff:

  1. Finish onboarding. If you skipped it, open your avatar → Settings → Account → Restart Onboarding.
  2. Connect email and calendar. Settings → Email & Calendar. This is the single biggest thing you can do to make Nynch useful, because most of its intelligence comes from your real interactions. See Connecting Gmail step by step.
  3. Install the Chrome extension. Settings → Integrations. Capture LinkedIn people in one click. See Installing the Chrome extension.
  4. Import your network. From a CSV or via the extension. See Importing your network.
  5. Set your foundations. Flip to Strategy mode and define at least one Ideal Client Profile. This unlocks scoring, research, and personalised drafting everywhere else.
  6. Sort your network into rhythms. Use Nurture → Sort to place people into a cadence.
  7. Open Today every morning. Once Nynch has seen a week or two of your activity, the Flow view starts surfacing the right people at the right time.

You don't have to do all of this on day one. The minimum to get value: finish onboarding, connect email, define one ICP, and set one rhythm. Everything else compounds from there.

Where to look when you don't know where to look

  • Add a single contact → People → People tab → + New Contact.
  • Merge two contacts → People → People tab → tick checkboxes → bulk toolbar → More → Merge Contacts. (details)
  • Send a one-off email → open the contact, or People → Messages → Email.
  • Send a sequenced campaign → Nurture → Campaigns.
  • Add a deal → Revenue → + New Opportunity.
  • Move a deal between stages → Revenue → drag the card on the board.
  • Ask Nynch a questionAssist.
  • Triage your daily list → Today → Flow.
  • Track weekly activity → Today → Actions.
  • Find new people to reachProspect.
  • Configure an ICPStrategy mode → Ideal Client Profile.
  • Connect Gmail / Outlook / calendar → avatar → Settings → Email & Calendar.
  • Install the Chrome extension → avatar → Settings → Integrations.

Related: Set up your account | Importing your network | Installing the Chrome extension.