You'll learn how to: Tell Nynch when you expect this deal to close, so it lands on the right forecast period and starts behaving like an active opportunity.
Time: 5 seconds.
Why this matters
The decision date drives a few things at once:
- Which forecast period (this month / next quarter / etc) the deal counts toward.
- Whether nudges fire on "deal going quiet" rhythms.
- The countdown shown on the deal card and canvas.
- AI suggestions about pacing (e.g. "no decision-maker mapped and only 12 days left").
A blank decision date is fine while you're scoping the work, but the deal will not show up in your forecast until it has one.
Steps
- Open the deal. You can click it from your pipeline board, the deals list, or search.
- At the very top of the deal canvas, find the Deal details bar. It shows Deal Name, Value, Decision Date, Company, Service, Owner.
- Find the Decision Date field. It has a calendar icon next to the label.
- Click into the field. A date picker opens.
- Pick a target date.
- The field saves inline. No Save button.
- The deal card on the pipeline now shows that date in its corner.
To clear it later, click the field again and clear the value, or pick a new date.
What to put in this field
- An honest expected close, not a wish. If you don't know, leave it blank or pick the end of the current month as a placeholder. Update it when the prospect tells you their decision timeline.
- For long-cycle deals, prefer the realistic decision week even if the contract date is later. The forecast cares about the decision, not the paperwork.
- If you've been told "we'll decide next Tuesday", set Tuesday. If it slips, just update it.
If something goes wrong
- Symptom: "The date picker won't open." → Fix: Refresh the page once. The inline-edit component initialises on canvas mount and can stall if the page was opened from a deep link before the deal loaded.
- Symptom: "I picked a date but the deal card still shows no date." → Fix: The card list reads from a cached query. Click off the canvas and back, or refresh once.
- Symptom: "I cleared the date and now the deal disappeared from my forecast." → Fix: This is expected. Set a date again to put it back.
- Symptom: "I can't find the Decision Date field." → Fix: Make sure you're on the standard deal canvas, not a custom layout. The field sits in the top details bar with a small calendar icon.
Related: Update a deal's value | Assign a company to a deal | The deal canvas | Configure pipeline stages.