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Grant microphone and screen permissions

Updated July 2026

You'll learn how to: Grant Listener the OS permissions it needs and understand what each permission does.

Time: 3 minutes.

Prereqs: Nynch Listener installed. Nynch Listener requires Windows 10 or later.

Why Listener needs permissions

Listener records audio from your microphone and (for remote calls) from your system audio. Your OS requires you to explicitly allow apps to access these sensitive inputs for privacy and security.

Permission flow when you start a recording

When you click Start in Listener:

  1. Listener asks permission through your OS settings the first time you record. This is the OS, not Nynch, asking. You see a system dialog.
  2. You grant or deny the permission in that dialog.
  3. Listener remembers your choice. You won't be asked again unless you reset OS permissions.

Windows: Grant microphone and screen audio permissions

First-time: When you click Start

You should see a screen/tab picker dialog from Windows.

  1. Do NOT click "Share screen". That would broadcast your screen to the call.
  2. Instead, look for a checkbox or toggle next to "Share audio" or "Include audio".
  3. Tick the "Share audio" checkbox to let Listener capture the call audio.
  4. Click Share.

Listener is now recording system audio + microphone (for remote calls).

First-time: Microphone permission

Windows may also ask "Nynch Listener wants to use your microphone."

  1. Click Yes or Allow.

To change permissions later

If you need to revoke or re-grant permissions:

  1. Open Windows Settings (right-click Start menu and click Settings).
  2. Go to Privacy & Security (left sidebar).
  3. Scroll to Microphone. Click it.
  4. Find Nynch Listener in the list.
  5. Toggle it on to allow, or toggle it off to deny.
  6. Do the same for Screen capture (a few items down the Privacy & Security list).

Once changed, restart Listener for the change to take effect.

Understanding the permissions

Permission What it does When it's needed
Microphone Lets Listener record your voice through your device's mic Always (for in-person mode and optional for remote calls)
Screen audio / Share audio Lets Listener capture the audio from your speakers (the other person's voice in a call) Only for remote calls (Zoom, Teams, Google Meet, etc.)
Screen capture / Screen recording Lets Listener access what's on your screen (to detect windows for auto-record) Only if you enable auto-detect. Not required to record calls manually.

Key point: Granting "screen audio" permission does NOT let Listener see your screen. It only captures the audio stream.

Troubleshooting: No system audio captured

Problem: You started a remote call recording but the transcript only has your voice, not the other person's.

Cause: You probably didn't tick "Share audio" when you started the recording.

Fix:

  1. Start a new recording.
  2. When the OS dialog appears, look very carefully for "Share audio" or "Include audio" (the exact label varies by OS and call app).
  3. Tick the checkbox next to it.
  4. Then click Share or Allow.

Prevention: See Recording modes: remote vs. in-person for a reminder of why "Share audio" matters.

If something goes wrong

  • Symptom: "Windows is asking for a permission I already granted. Why?" → Fix: You may have denied it by mistake. Go to OS Settings > Privacy & Security, find the permission (Microphone or Screen capture), and toggle it back on. Restart Listener.
  • Symptom: "I don't see a 'Share audio' checkbox in the permission dialog." → Fix: The dialog may be obscured behind another window. Move any overlapping windows aside or click the Listener icon in the taskbar to bring it to front. Then try Start again.
  • Symptom: "I'm on a work computer and permissions are locked by my IT department." → Fix: Ask your IT team to allow Nynch Listener to access Microphone and Screen capture in your device management policy. They can do this via Group Policy.
  • Symptom: "The permission prompt closed and I don't remember what I clicked." → Fix: Go to OS Settings > Privacy & Security, find the permission (Microphone, Screen capture), and check if Listener is toggled on or off. If you're unsure, toggle it off and then on again, then restart Listener.

After granting permissions

Next: Record your first meeting.

Related: Record your first meeting | Recording modes: remote vs. in-person | Troubleshoot Listener not capturing audio.