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Home / Wiki / Your Daily Workflow

Reject an AI suggestion permanently

Updated May 2026

You'll learn how to: Reject an AI suggestion (in Today's Approvals queue or inline on a deal / contact) and tell the AI not to suggest the same thing again.

Time: 2 seconds per suggestion.

Where AI suggestions show up

  • Today → Approvals section: agent-generated drafts waiting for your decision.
  • Deal canvas → Check Fit tab: deal-specific AI suggestions (move stage, add stakeholder, change probability). Badge shows count.
  • Contact profile: inline suggestions on specific fields (suggested rhythm, suggested ICP score).
  • Briefing card on Today: daily briefing items with optional accept / reject.

The pattern is the same everywhere: Accept / Reject as side-by-side buttons.

Steps

  1. Locate the suggestion (one of the surfaces above).
  2. Click Reject (or the X icon, depending on the surface).
  3. The suggestion disappears immediately.
  4. (Optional) on some surfaces, a small popup asks WHY you rejected (Not relevant / Too generic / Wrong contact / Bad timing). Picking a reason teaches the agent faster.

What "permanently" means

Reject is sticky. The AI:

  • Won't surface that EXACT suggestion again.
  • Adjusts its scoring to be more conservative about similar suggestions on the same entity.
  • Logs the rejection (with reason if provided) to Superbrain for cross-session learning.

So rejecting a "suggest stage change to Lost" on a deal you're confident is still alive means the AI won't suggest Lost on that same deal until things meaningfully change.

Reject vs Snooze vs Ignore

  • Reject: don't suggest this again. Sticky.
  • Snooze (where offered): "show me this again in X days". Non-sticky.
  • Ignore (just close the dialog or scroll past): the suggestion may re-fire on the next agent run.

If you want the AI to stop entirely on a topic, use Reject every time you see it. After 3-5 rejections, the AI typically gets the message workspace-wide.

Tame an over-eager agent

If Approvals is full of bad suggestions:

  1. Reject them in bulk (see Bulk approve AI suggestions; the same Bulk action has a Reject variant).
  2. Open Settings → Growth Assistant.
  3. Find the noisy agent.
  4. Either narrow what it's allowed to suggest, OR switch it from auto-suggest to manual-only.

If something goes wrong

  • Symptom: "I rejected and the same suggestion appeared again the next morning." → Fix: Rejection is per-suggestion-instance plus learning. A NEW suggestion can still come (e.g. "stage to Lost" rejected on Monday can re-fire if the deal has gone cold by Friday with new signals). Genuinely-recurring suggestions usually mean the underlying signal is still there.
  • Symptom: "I rejected by accident." → Fix: Open the entity (deal canvas, contact profile, etc.) and look for the rejected-suggestions area or the activity timeline. If the suggestion is still listed there, you can re-instate it.
  • Symptom: "Reject button is greyed out." → Fix: Some suggestions are gated to specific roles (e.g. owner-only "change pipeline" suggestions). Ask an owner to handle, or check your role.

Related: Bulk-approve AI suggestions | Today, your daily action feed | The deal canvas | Settings to Growth Assistant.