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Change your profile photo

Updated July 2026

You'll learn how to: Update your profile photo, the image that signs every AI-drafted email and shows up wherever your identity appears in Nynch.

Time: 30 seconds.

Steps

  1. Click your avatar (top-right), then Settings.
  2. Click the Profile tab.
  3. Find your current avatar at the top of the profile section.
  4. Click the avatar (or look for an Upload photo or Change photo action next to it).

Settings Profile tab with avatar

  1. Pick an image file from your computer.
  2. (Optional) Crop or adjust if the upload modal supports it.
  3. Save.

The new photo applies immediately. Existing tabs may need a refresh to see it.

Where the photo shows up

  • Your activity timeline entries.
  • AI-drafted email signatures.
  • Shared deal rooms (with your branding).
  • Coaching / Assist responses where you're identified.
  • The roster in the Team tab.
  • LinkedIn-style cards in the Bucket Game (your contact view that teammates see).

Photo recommendations

  • Square or 1:1 crop. Round avatars crop circular; rectangular originals look weird.
  • Face visible. Tight head-shot beats full-body for the sizes Nynch uses.
  • Recent. Decade-old headshots are obvious and undermine trust.
  • Reasonable file size. Under 2MB. The upload may downsample anyway, but huge files slow the upload.

Remove the photo

  1. Click your avatar (top-right) → Settings → Profile.
  2. Click your current avatar.
  3. Look for Remove photo in the upload modal or the avatar's more-actions menu.
  4. The avatar reverts to your initials in a coloured circle.

Different photos for different surfaces

Currently Nynch uses one profile photo everywhere. If you want a different image on, say, deal rooms vs the in-app interface, that's not configurable today. Pick one good photo and use it consistently.

If something goes wrong

  • Symptom: "Upload says 'File too large'." → Fix: Compress the image to under 2MB. Most image-editing tools can resize / re-compress.
  • Symptom: "Upload succeeded but the photo is missing." → Fix: Refresh the page. The CDN can take a moment to surface the new image. If still missing, try uploading again.
  • Symptom: "Photo shows as the old one in emails I send." → Fix: Existing email drafts may have cached the old image. New drafts use the new photo. If a sent email had the old photo, that's normal; recipients see what was current at send time.
  • Symptom: "Crop modal doesn't let me adjust." → Fix: Some plans don't include the inline crop tool. Crop the image in another tool first (Photos / Preview / online cropper) and upload the result.

Related: Settings, tab by tab | Setting up your account.